To book an appointment at our office as a veteran, you must first obtain a referral from your VA health care team through the VA Community Care program. Once you have your referral and authorization, you can contact our office at 832-363-558 or email admin@ourhealingvillage.org to schedule your appointment.

A VA Community Care referral is official authorization from the VA that allows you to receive care from a community provider outside the VA system. This referral is required for the VA to cover the cost of your care at our office.

• Contact your VA primary care provider or health care team and request a referral for community care.
• The VA will review your eligibility and, if approved, will issue a referral and an authorization letter.
• This process can take up to 14 days.

Yes, you can request to see a specific in-network community provider, such as our office. If you need help finding a provider, your VA health care team can assist you.

• Once you have your referral and authorization letter, you can schedule your appointment with us directly.
• If you schedule the appointment yourself, notify your VA health care team within 14 days so they can update your records and coordinate your care.

Please have your VA referral and authorization letter ready when you contact us. This ensures we can verify your eligibility and coordinate with the VA as needed.

If your authorization covers multiple visits, you may schedule follow-up appointments as needed. Keep track of the number of authorized visits and the time period covered. If you need additional care beyond your authorization, you or our office can request a new referral from the VA.

Contact your VA health care team or the VA Community Care office for questions about your referral, eligibility, or the status of your authorization.