Benefit-Eligible Care You Can Trust—Streamlined Insured Care

We are honored to serve our military veterans and their families. We've streamlined the process for accessing our specialized services, including Acupuncture, Massage Therapy, and more, through VA Community Care.

To begin receiving care, you must first secure a referral from your VA team.

• If you have Chronic Pain, Injury, or Post-Surgery Concerns: Talk to your Primary Care Provider (PCP) or Pain Management Team (PMT/PMC).
• If you have Chronic Health or Mental Health Concerns: Talk to your PCP or Psychiatrist.

The VA now officially endorses the effectiveness of Acupuncture and Massage Therapy for these conditions. Simply ask your doctor to submit a referral for the specific therapy you need.

The VA's scheduling typically routes you to the geographically closest available facility. To ensure your appointment is with our expert team, please explicitly provide your VA coordinator with our key identifying information:

__ Our Clinic NPI Number is 1306632260 (Please note: Our facility is verified in the VA system under the corporate name, The Healing Village, Inc.)

If the VA facility cannot accommodate your referral within a timely manner, the request will automatically transition to the Office of Community Care for external scheduling with our clinic.

We believe in empowering our veterans with direct resources to manage their benefits:

• My Health eVet: Set up your account to your secure portal at MyHealth eVet for prescription management, appointment tracking, and direct messaging with your VA doctors. 
• VA Office of Community Care: For checking eligibility, appointment status, or if your referral has been stalled for over 30 days, contact the Office of Community Care directly: 1-877-881-7618 or click here at Community Care.
• TRIWEST Healthcare Alliance: Resource for VA updates and program information. To track authorization status: call 1-877-226-8749 or click here at Triwest.
• VA Travel Pay Reimbursement: You are eligible for mileage reimbursement for your Community Care approved appointments. We are happy to print proof of attendance for your claim here at Travel Pay.
• Transportation Assistance: Request a ride or transportation to your approved VA and Community Care appointments.
• White House VA Help Hotline: f you are experiencing systemic difficulties or bureaucratic roadblocks with the VA, call the dedicated advocacy line for direct assistance: 1-800-MyVA411 (1-800-698-2411).
• Disability Rating Review: For consultation regarding the fairness and accuracy of your VA disability rating or help obtaining service medical records here, please call 719-785-4164 to schedule an internal review.